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Fibre-Equivalent Broadband for Cruise Ships at Sea

Our cruise offering helps cruise lines elevate their guest experience via the high-speed, low-latency broadband connectivity provided by our O3b MEO system.

Addressing On-Board Data Demand

Today’s cruise passengers want to be able to stream, share and stay connected, which means cruise operators need an on-board network able to support that. SES provides high-quality connectivity at sea, ensuring that operators can deliver the fibre-equivalent broadband cruise internet that is essential to an exceptional customer experience.

Cruise Industry News estimates that over 50% of cruise ship passengers use the Wi-Fi connectivity service while being onboard.
The average smartphone is expected to generate over 24GB of data traffic per month by 2025

Ensuring Seamless Connectivity Wherever, Whenever

Our O3b MEO constellation provides the low-latency, high-speed connectivity that cruise lines need to support their passengers’ broadband requirements and power their guest experience systems. Our GEO system ensures network resilience and service continuity, with automatic switching between the MEO and GEO orbits via advanced multi-band antennas and software-defined networking.

A broad portfolio of additional services allows cruise operators to further enhance the customer experience. These include:

  • Optimisation technology for an efficient use of network resources
  • An analytics solution to help cruise lines better understand customer and device behaviour
  • Voice services for both the passengers and crew     

The existing O3b MEO system will be augmented by O3b mPOWER, our next-generation satellite system that will provide unprecedented flexibility and scalability to the cruise market.

Enabling Platforms and Services

O3b MEO

Low-latency, high-speed managed data services, with data rates up to 1Gbps.

Learn about O3b MEO

Cloud

Partnerships with the world leaders in cloud services provide private, reliable cloud connectivity anywhere.

Learn about Cloud

O3b mPOWER

Next-generation MEO system built on the proven track record of O3b MEO with exponential capabilities in scale, flexibility, and performance.

Learn about O3b mPOWER

Innovate

Innovate your network

SES's next-generation MEO system O3b mPOWER will allow cruise passengers to stream, browse and connect without limits while powering on-board guest experiences and cloud-based enterprise systems.

Scalable Solutions

Access high value services

Further improve the guest experience with application services, benefiting from analytics, a captive portal solution, network security and optimisation technologies.

De-risk

De-risk your investment

Simplify cruise communications with our end-to-end managed service, allowing operators to deliver high-quality broadband to their customers without high up-front costs.

What makes our offering unique

Multi-orbit fleet

We’re the only satellite-enabled network service provider with a commercially proven multi-orbit fleet that provides the level of service that passengers of today demand.

O3b MEO constellation

Our MEO assets deliver high-speed, low-latency connectivity with guaranteed quality of service, while our GEO HTS assets ensure coverage and network resilience everywhere.

O3b mPOWER

We invest in the future to ensure cruise operators have the level of connectivity needed to support tomorrow’s bandwidth demands. O3b mPOWER provides unprecedented flexibility, scalability and cloud-scale reach to the cruise industry.

SES_Connected_Cruise_whitepaper_cover_image

White Paper

Download the "Broadband at sea" white paper and find out more about:

  • the smart ship; internet-enabled cruise vessel
  • smart ship network strategies
  • how to future-proof the smart ship with SES's cruise solution
Download the White Paper

What our customers say

Case study  | 11 Jan 2017

Royal Caribbean International

Read more

More about Cruise

Press Release  | 03 Feb 2020

Expanded Partnership with SES to Give Princess Cruises First Access to Ground-Breaking O3b mPOWER Satellite-Based Communications System

Read more

Press Release  | 15 May 2019

Dream Cruises Selects SES Networks’ Game-Changing Connectivity for Cruise Fleet

Read more

Blog  | 15 Apr 2019

Engineering Freedom at Sea

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Blog  | 17 Mar 2020

O3b mPOWER: Cruise & Maritime

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Episode 12 |

O3b mPOWER: Cruise & Maritime

Read more