GRI Index - Organisational Topics
Organizational Profile
| Disclosure Code | Disclosure Title | Information FY2023 |
| GRI 2-1 | Organizational details | |
| GRI 2-1-a | Legal name | SES S.A. |
| GRI 2-1-b | Ownership and legal form | Annual Report Section Corporate Governance & Remuneration, Shareholders; SES website/Our Affiliates, |
| GRI 2-1-c | Location of headquarters | Betzdorf, Luxembourg |
| GRI 2-1-d | Location of operations | Annual Report Section Our Global Network |
| GRI 2-2 | Entities included in the organization’s sustainability reporting | |
| GRI 2-2-a | list all its entities included in its sustainability reporting; | Annual Report, Note 36 , p152 |
| GRI 2-2-b | if the organization has audited consolidated financial statements or financial information filed on public record, specify the differences between the list of entities included in its financial reporting and the list included in its sustainability reporting; | Not applicable - same entities in both reports |
| GRI 2-2-c | if the organization consists of multiple entities, explain the approach used for consolidating the information, including: i. whether the approach involves adjustments to information for minority interests; ii. how the approach takes into account mergers, acquisitions, and disposal of entities or parts of entities; iii. whether and how the approach differs across the disclosures in this Standard and across material topics. |
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| GRI 2-3 | Reporting period, frequency and contact point | |
| GRI 2-3-a | specify the reporting period for, and the frequency of, its sustainability reporting; | Jan. 1–Dec. 31, 2023, Annually |
| GRI 2-3-b | specify the reporting period for its financial reporting and, if it does not align with the period for its sustainability reporting, explain the reason for this; | Jan. 1–Dec. 31, 2023, Annually |
| GRI 2-3-c | report the publication date of the report or reported information; | 2/29/2023 |
| GRI 2-3-d | Contact point for questions regarding the report or its contents | Amelie Werbrouck, Specialist ESG Compliance and External Engagement, [email protected] |
| GRI 2-4 | Restatement of information | |
| GRI 2-4-a | report restatements of information made from previous reporting periods and explain the reasons and effects of the restatements | Not applicable- no restatement |
| GRI 2-5 | External assurance | |
| GRI 2-5-a | describe its policy and practice for seeking external assurance, including whether and how the highest governance body and senior executives are involved; | No external insurance for sustainability reporting |
| GRI 2-5-b | if the organization’s sustainability reporting has been externally assured: i. provide a link or reference to the external assurance report(s) or assurance statement(s); ii. describe what has been assured and on what basis, including the assurance standards used, the level of assurance obtained, and any limitations of the assurance process; iii. describe the relationship between the organization and the assurance provider |
Not applicable - no external insurance |
| GRI 2-6 | Activities, value chain and other business relationships | |
| GRI 2-6-a | Sectors in which it is active | Annual Report Section Operational and Strategic Reports; section our Business segments; section SES Network and SES Video |
| GRI 2-6-b | Value Chain description: i. the organization’s activities, products, services, and markets served; ii. the organization’s supply chain; iii. the entities downstream from the organization and their activities; |
Annual Report, Operational and Strategic Section, ESG section, Ethics and Supply chain management sections |
| GRI 2-6-c | report other relevant business relationships | Annual Report, Operational and Strategic Section, ESG section, Ethics and Supply chain management sections |
| GRI 2-6-d | Significant changes to the organization and its supply chain | Not available -no significant change |
| GRI 2-9 | Governance structure and composition | |
| GRI 2-9-a | describe its governance structure, including committees of the highest governance body; | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance |
| GRI 2-9-b | list the committees of the highest governance body that are responsible for decision-making on and overseeing the management of the organization’s impacts on the economy, environment, and people; | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-9-c | describe the composition of the highest governance body and its committees by: i. executive and non-executive members; ii. independence; iii. tenure of members on the governance body; number of other significant positions and commitments held by each member, iv and the nature of the commitments; v. gender; vi. under-represented social groups; vii. competencies relevant to the impacts of the organization; viii. stakeholder representation. |
Annual Report Section Corporate Governance & Remuneration |
| GRI 2-10 | Nomination and selection of the highest governance body | |
| GRI 2-10-a | describe the nomination and selection processes for the highest governance body and its committees; | Annual Report Section Corporate Governance & Remuneration, section corporate governance |
| GRI 2-10-b | describe the criteria used for nominating and selecting highest governance body members, including whether and how the following are taken into consideration: i. views of stakeholders (including shareholders); ii. diversity; iii. independence; iv. competencies relevant to the impacts of the organization. | Annual Report Section Corporate Governance & Remuneration, section corporate governance |
| GRI 2-11 | Chair of the highest governance body | |
| GRI 2-11 | report whether the chair of the highest governance body is also a senior executive in the organization; | Chair of the Board is not a senior executive |
| GRI 2-11 | if the chair is also a senior executive, explain their function within the organization’s management, the reasons for this arrangement, and how conflicts of interest are prevented and mitigated. | Not applicable- Chair of the Board is not a senior executive |
| GRI 2-12 | Role of the highest governance body in overseeing the management of impacts | |
| GRI 2-12-a | describe the role of the highest governance body and of senior executives in developing, approving, and updating the organization’s purpose, value or mission statements, strategies, policies, and goals related to sustainable development; | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-12-b | describe the role of the highest governance body in overseeing the organization’s due diligence and other processes to identify and manage the organization’s impacts on the economy, environment, and people, including: i. whether and how the highest governance body engages with stakeholders to support these processes; ii. how the highest governance body considers the outcomes of these processes; | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-12-c | describe the role of the highest governance body in reviewing the effectiveness of the organization’s processes as described in 2-12-b, and report the frequency of this review. | Annual Report Section Corporate Governance & Remuneration, section corporate governance |
| GRI 2-13 | Delegation of responsibility for managing impacts | |
| GRI 2-13-a | describe how the highest governance body delegates responsibility for managing the organization’s impacts on the economy, environment, and people, including: whether it has appointed any senior executives with responsibility for the management of impacts; i. whether it has delegated responsibility for the management of impacts to other employees; |
Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-13-b | describe the process and frequency for senior executives or other employees to report back to the highest governance body on the management of the organization’s impacts on the economy, environment, and people. | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-14 | Role of the highest governance body in sustainability reporting | |
| GRI 2-14-a | report whether the highest governance body is responsible for reviewing and approving the reported information, including the organization’s material topics, and if so, describe the process for reviewing and approving the information; | Annual Report Section Corporate Governance & Remuneration, Section Corporate governance; ESG report, Governance section |
| GRI 2-14-b | if the highest governance body is not responsible for reviewing and approving the reported information, including the organization’s material topics, explain the reason for this. | Not applicable |
| GRI 2-15 | Conflicts of interest | |
| GRI 2-15-a | describe the processes for the highest governance body to ensure that conflicts of interest are prevented and mitigated; | A Group-wide ‘Code of Conduct and Ethics’ (‘Code of Conduct’) was implemented to enable all employees, officers and directors as well as other groups to take a consistent approach to integrity issues such as conflict of interests and to make sure that the Group conducts its business in compliance with all applicable laws and regulations and observes the highest standards of business ethics. A Compliance Committee composed of designated Compliance Officers in each main corporate location, is tasked with raising the employees’ awareness of the Code and ensures a consistent roll-out and training programme for the Code. The Compliance Committee meets regularly to discuss important topics or issues. SES has a whistleblowing hotline, managed by a third-party provider, which allows its employees to file any compliance complaints in full confidence. This hotline is in the process of being extended to external stakeholders as well. SES has implemented a comprehensive compliance training programme with mandatory trainings related to cybersecurity, GDPR, anti-bribery, sanctions & export controls, the Code of Conduct, and harassment. |
| GRI 2-15-b | report whether conflicts of interest are disclosed to stakeholders, including, at a minimum, conflicts of interest relating to: i. cross-board membership; ii. cross-shareholding with suppliers and other stakeholders; iii. existence of controlling shareholders; iv. related parties, their relationships, transactions, and outstanding balances. | Confidential Constraints |
| GRI 2-16 | Communication of critical concern | |
| GRI 2-16-a | describe whether and how critical concerns are communicated to the highest governance body; | Annual Report, Section Risk Management, ESG Section, Ethics |
| GRI 2-16-b | report the total number and the nature of critical concerns that were communicated to the highest governance body during the reporting period. | Confidential Constraints |
| GRI 2-17 | Collective knowledge of the highest governance body | |
| GRI 2-17-a | report measures taken to advance the collective knowledge, skills, and experience of the highest governance body on sustainable development. | Trainings on ad-hoc basis |
| GRI 2-18 | Evaluation of the performance of the highest governance body | |
| GRI 2-18-a | describe the processes for evaluating the performance of the highest governance body in overseeing the management of the organization’s impacts on the economy, environment, and people; | Annual Report Section Corporate Governance & Remuneration |
| GRI 2-18-b | report whether the evaluations are independent or not, and the frequency of the evaluations; | Annual Report Section Corporate Governance & Remuneration |
| GRI 2-18-c | describe actions taken in response to the evaluations, including changes to the composition of the highest governance body and organizational practices. | Annual Report Section Corporate Governance & Remuneration |
| GRI 2-19 | Remuneration policies | |
| GRI 2-19-a | describe the remuneration policies for members of the highest governance body and senior executives, including: i. fixed pay and variable pay; ii. sign-on bonuses or recruitment incentive payments; iii. termination payments; iv. clawbacks; v. retirement benefits | Annual Report Section Corporate Governance & Remuneration, Section Remuneration policy and Report |
| GRI 2-19-b | describe how the remuneration policies for members of the highest governance body and senior executives relate to their objectives and performance in relation to the management of the organization’s impacts on the economy, environment, and people. | SES has added GHG emissions targets to our SES Senior Leadership renumeration package |
| GRI 2-20 | Process to determine remuneration | |
| GRI 2-20-a | describe the process for designing its remuneration policies and for determining remuneration, including: i whether independent highest governance body members or an independent remuneration committee oversees the process for determining remuneration; ii. how the views of stakeholders (including shareholders) regarding remuneration are sought and taken into consideration; iii. whether remuneration consultants are involved in determining remuneration and, if so, whether they are independent of the organization, its highest governance body and senior executives; | Annual Report Section Corporate Governance & Remuneration, Section Remuneration policy and Report |
| GRI 2-20-b | report the results of votes of stakeholders (including shareholders) on remuneration policies and proposals, if applicable. | Annual Report Section Corporate Governance & Remuneration, Section Remuneration policy and Report |
| GRI 2-21 | Annual total compensation ratio | |
| GRI 2-21-a | report the ratio of the annual total compensation for the organization’s highest-paid individual to the median annual total compensation for all employees(excluding the highest-paid individual); | Annual Report Section Corporate Governance & Remuneration, Section Remuneration policy and Report |
| GRI 2-21-b | report the ratio of the percentage increase in annual total compensation for the organization’s highest-paid individual to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual); | |
| GRI 2-21-c | report contextual information necessary to understand the data and how the data has been compiled. | |
| GRI 2-22 | Statement on sustainable development strategy | |
| GRI 2-22-a | report a statement from the highest governance body or most senior executive of the organization about the relevance of sustainable development to the organization and its strategy for contributing to sustainable development. | Annual report, ESG section, Our Horizon Strategy |
| GRI 2-23 | Policy commitments | |
| GRI 2-23-a | describe its policy commitments for responsible business conduct, including: i. the authoritative intergovernmental instruments that the commitments reference; ii. whether the commitments stipulate conducting due diligence; iii. whether the commitments stipulate applying the precautionary principle; iv. whether the commitments stipulate respecting human rights; |
Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-23-b | describe its specific policy commitment to respect human rights, including: i. the internationally recognized human rights that the commitment covers; the categories of stakeholders, including at-risk or vulnerable groups, that the organization gives particular attention to in the commitment; |
Annual Report, ESG Section, Ethics, Code of Conduct, Governance section on our website |
| GRI 2-23-c | provide links to the policy commitments if publicly available, or, if the policy commitments are not publicly available, explain the reason for this; | https://www.ses.com/about-us/environmental-social-and-governance/governance |
| GRI 2-23-d | report the level at which each of the policy commitments was approved within the organization, including whether this is the most senior level; | Approved at SLT level |
| GRI 2-23-e | report the extent to which the policy commitments apply to the organization’s activities and to its business relationships; | Apply to the company operations,moreover these policy commitment are also reflected in SES Supplier Code of conduct |
| GRI 2-23-f | describe how the policy commitments are communicated to workers, business partners, and other relevant parties. | Communicated through the Code of Conduct, the Supplier Code of conduct, our website and trainings |
| GRI 2-24 | Embedding policy commitments | |
| GRI 2-24-a | describe how it embeds each of its policy commitments for responsible business conduct throughout its activities and business relationships, including: how it allocates responsibility to implement the commitments across different levels within the organization; i. how it integrates the commitments into organizational strategies, operational policies, and operational procedures; ii. iii. how it implements its commitments with and through its business relationships; iv. training that the organization provides on implementing the commitments | Annual Report, ESG Section Ethics / SES Code of conduct, SES Website /about-us/esg/governance |
| GRI 2-25 | Processes to remediate negative impacts | |
| GRI 2-25-a | describe its commitments to provide for or cooperate in the remediation of negative impacts that the organization identifies it has caused or contributed to; | Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-25-b | describe its approach to identify and address grievances, including the grievance mechanisms that the organization has established or participates in; | Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-25-c | describe other processes by which the organization provides for or cooperates in the remediation of negative impacts that it identifies it has caused or contributed to; | Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-25-d | describe how the stakeholders who are the intended users of the grievance mechanisms are involved in the design, review, operation, and improvement of these mechanisms; | not applicable for the moment - will be developed in the coming years |
| GRI 2-25-e | describe how the organization tracks the effectiveness of the grievance mechanisms and other remediation processes, and report examples of their effectiveness, including stakeholder feedback. | Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-26 | Mechanisms for seeking advice and raising concerns | |
| GRI 2-26-a | describe the mechanisms for individuals to: i. seek advice on implementing the organization’s policies and practices for responsible business conduct; ii. raise concerns about the organization’s business conduct. | Annual Report, ESG Section Ethics / SES Code of conduct |
| GRI 2-27 | Compliance with laws and regulations | |
| GRI 2-27-a | report the total number of significant instances of non-compliance with laws and regulations during the reporting period, and a breakdown of this total by: i. instances for which fines were incurred; ii. instances for which non-monetary sanctions were incurred; | Confidential constraints |
| GRI 2-27-b | report the total number and the monetary value of fines for instances of non-compliance with laws and regulations that were paid during the reporting period, and a breakdown of this total by: fines for instances of non-compliance with laws and regulations that occurred in the current reporting period; i. fines for instances of non-compliance with laws and regulations that occurred in previous reporting periods; |
Confidential constraints |
| GRI 2-27-c | describe the significant instances of non-compliance; | Confidential constraints |
| GRI 2-27-d | describe how it has determined significant instances of non-compliance. | Confidential constraints |
| GRI 2-28 | Memberships of associations | |
| GRI 2-28-a | report industry associations, other membership associations, and national or international advocacy organizations in which it participates in a significant role. | Annual Report ESG Section, Space Sustainability |
| GRI 2-29 | Approach to stakeholder engagement | |
| GRI 2-29-a | describe its approach to engaging with stakeholders, including: i. the categories of stakeholders it engages with, and how they are identified; ii. the purpose of the stakeholder engagement; iii. how the organization seeks to ensure meaningful engagement with stakeholders. |
Annual Report ESG section, Materiality, SES website : About Us / Environmental, Social and Governance / ESG Reporting / SES Material Issues/ Stakeholder engagement |
| GRI 2-30 | Collective bargaining agreements | |
| GRI 2-30-a | The organization shall: report the percentage of total employees covered by collective bargaining agreements; | We only have two collective bargaining agreements for our employees working in Israel (108 employees covered) and in Brazil (22 employees covered) |
| GRI 2-30-b | for employees not covered by collective bargaining agreements, report whether the organization determines their working conditions and terms of employment based on collective bargaining agreements that cover its other employees or based on collective bargaining agreements from other organizations. | Not applicable - determined by law |
| GRI 3-1 | Process to determine material topics | |
| GRI 3-1-a | describe the process it has followed to determine its material topics, including: i. how it has identified actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights, across its activities and business relationships; ii. how it has prioritized the impacts for reporting based on their significance; |
Annual Report ESG section, Materiality, SES website: About Us / Environmental, Social and Governance / ESG Reporting / SES Material Issues |
| GRI 3-1-b | specify the stakeholders and experts whose views have informed the process of determining its material topics. | Annual Report ESG section, Materiality, SES website: About Us / Environmental, Social and Governance / ESG Reporting / SES Material Issues |
| GRI 3-2 | List of material topics | |
| GRI 3-2-a | list its material topics; | Annual Report ESG section, Materiality, SES website: About Us / Environmental, Social and Governance / ESG Reporting / SES Material Issues |
| GRI 3-2-b | report changes to the list of material topics compared to the previous reporting period. | Not applicable - No changes |
Material issue - Fair Business Practice and Anti-Bribery
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES is committed to conducting its business in compliance with all applicable laws and regulations observing the highest standards of business ethics. SES Code of Conduct explains that unethical behaviours are not acceptable at SES and the potential sanctions for such behaviors. The Code is binding and applies to all employees without discrimination. In addition to its internal ethical mechanism, SES demands high ethical standards from its business partners and suppliers to ensure trust with the external stakeholders including customers, governments and investors. For more information. see the "SES Code of Conduct" and "Supplier Code of Conduct" |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). |
Material issue - Bribery
| GRI 205-1 | Operations assessed for risks related to corruption | |
| GRI 205-1-a | Total number and percentage of operations assessed for risks related to corruption. | SES regularly assesses the risks, including corruption risk, related to new products and new markets and applies established processes to mitigate those risks |
| GRI 205-1-b | Significant risks related to corruption identified through the risk assessment. | |
| GRI 205-2 | Communication and training about anti-corruption policies and procedures | |
| GRI 205-2-a | total number and percentage of governance body members that the organization’s anticorruption policies and procedures have been communicated to, broken down by region. | Please see the SES Annual Report, ESG Section, Ethics/ Anti-Corruption/Bribery |
| GRI 205-2-b | total number and percentage of employees that the organization’s anti-corruption policies and procedures have been communicated to, broken down by employee category and region. | |
| GRI 205-2-c | percentage of business partners that the organization’s anticorruption policies and procedures have been communicated to, broken down by type of business partner and region. Describe if the organization’s anti-corruption policies and procedures have been communicated to any other persons or organizations. | |
| GRI 205-2-d | total number and percentage of governance body members that have received training on anti-corruption, broken down by region. | |
| GRI 205-2-e | Total number and percentage of employees that have received training on anti-corruption, broken down by employee category and region. | |
| GRI 205-3 | Confirmed incidents of corruption and actions taken | |
| GRI 205-3-a | The reporting organization shall report the following information: a. Total number and nature of confirmed incidents of corruption. | Confidential constraints |
| GRI 205-3-b | total number of confirmed incidents in which employees were dismissed or disciplined for corruption. | Confidential constraints |
| GRI 205-3-c | total number of confirmed incidents when contracts with business partners were terminated or not renewed due to violations related to corruption. | Confidential constraints |
| GRI 205-3-d | Public legal cases regarding corruption brought against the organization or its employees during the reporting period and the outcomes of such cases | Confidential constraints |
Material issue - Anti-competition
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES is committed to conducting its business in compliance with all applicable laws and regulations observing the highest standards of business ethics. SES Code of Conduct explains that unethical behaviours are not acceptable at SES and the potential sanctions for such behaviors. The Code is binding and applies to all employees without discrimination. In addition to its internal ethical mechanism, SES demands high ethical standards from its business partners and suppliers to ensure trust with the external stakeholders including customers, governments and investors. For more information. see the "SES Code of Conduct" and "Supplier Code of Conduct" |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 206-1 | Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | |
| GRI 206-1-a | The reporting organization shall report the following information: Number of legal actions pending or completed during the reporting period regarding anti-competitive behavior and violations of anti-trust and monopoly legislation in which the organization has been identified as a participant. | Confidential constraints |
| GRI 206-1-b | Main outcomes of completed legal actions, including any decisions or judgements. | Confidential constraints |
Material issue - Energy
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES is aware of its responsibility to improve and transform the management of sustainable energy as an industry leader and is committed to gradually increase the share of renewables in its energy mix. The company has already achieved 13,8% improvement in energy efficiency in its Luxembourg headquarters from its baseline year of 2019 to 2022. A target has been set to improve energy efficiency by 50% from out baseline year until the end of 2030. SES is transparent in data collection and data sharing and annually reports to the Carbon Disclosure Project. The company pledges to comply with the international regulatory standards, align with energy saving programs, and co-operate with the intra- and inter-industry actors to generate positive value throughout its value chain on energy production, consumption, supply and distribution. More information can be found in the SES CDP Report (Sections C4 and C8). |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 302-1 | Energy consumption within the organization | |
| GRI 302-1-a | The reporting organization shall report the following information: Compilation requirements Total fuel consumption within the organization from non-renewable sources, in joules or multiples, and including fuel types used. |
The energy consumption breakdown can be found in the SES CDP Report under Scope 1 & 2 emissions. |
| GRI 302-1-b | Total fuel consumption within the organization from renewable sources, in joules or multiples, and including fuel types used. |
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| GRI 302-1-c | In joules, watt-hours or multiples, the total: i. electricity consumption ii. heating consumption iii. cooling consumption iv. steam consumption |
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| GRI 302-1-d | In joules, watt-hours or multiples, the total: i. electricity sold ii. heating sold iii. cooling sold iv. steam sold |
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| GRI 302-1-e | Total energy consumption within the organization, in joules or multiples. | |
| GRI 302-1-f | Standards, methodologies, assumptions, and/or calculation tools used. | |
| GRI 302-1-g | Source of the conversion factors used. | |
| GRI 302-2 | Energy consumption outside of the organization | |
| GRI 302-2-a | The reporting organization shall report the following information: a. Energy consumption outside of the organization, in joules or multiples |
SES estimates energy consumption data from third party teleports (outside SES but used by SES), data centers (outside SES but used by SES) and leased offices (as well as home offices) and includes those calculations in our CDP emissions. |
| GRI 302-2-b | Standards, methodologies, assumptions, and/or calculation tools used. | |
| GRI 302-2-c | Source of the conversion factors used. | |
| GRI 302-3 | Energy intensity | |
| GRI 302-3-a | The reporting organization shall report the following information: a. Energy intensity ratio for the organization. |
In 2023, SES had an energy intensity ration of 26.95 CO2e/euroM based on our 2023 revenue for headquarters in Betzdorf, Luxembourg. |
| GRI 302-3-b | Organization-specific metric (the denominator) chosen to calculate the ratio. | |
| GRI 302-3-c | Types of energy included in the intensity ratio; whether fuel, electricity, heating, cooling, steam, or all. | The types of energy included in our Energy Intensity Ratio are fuel, electricity, heat, and steam. |
| GRI 302-3-d | Whether the ratio uses energy consumption within the organization, outside of it, or both. | It includes both inside and outside comsuption of our organization within our grounds. |
| GRI 302-4 | Reduction of energy consumption | |
| GRI 302-4-a | The reporting organization shall report the following information: Amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules or multiples. |
See CDP report |
| GRI 302-4-b | Types of energy included in the reductions; whether fuel, electricity, heating, cooling, steam, or all. | See CDP report |
| GRI 302-4-c | Basis for calculating reductions in energy consumption, such as base year or baseline, including the rationale for choosing it | See CDP report |
| GRI 302-4-d | Standards, methodologies, assumptions, and/or calculation tools used. | See CDP report |
| GRI 302-5 | Reductions in energy requirements of products and services | |
| GRI 302-5 -a | The reporting organization shall report the following information: REQUIREMENTS Reductions in energy requirements of sold products and services achieved during the reporting period, in joules or multiples | See CDP report |
| GRI 302-5 -b | Basis for calculating reductions in energy consumption, such as base year or baseline, including the rationale for choosing it. | See CDP report |
| GRI 302-5 -c | Standards, methodologies, assumptions, and/or calculation tools used. | See CDP report |
Material issue - Emissions
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES is aware of its role of spearheading emissions reduction in the telecommunication and space industries. The company does not operate any manufacturing sites which minimizes the company’s total environmental impact. To further minimise risks across the business and to better align with the company’s objectives to reduce CO2 emissions, SES uses its Risk and Internal Control System. Upon identifying risks through COSO and ISO31000 principles, SES collects emissions data on its direct, energy indirect, and other indirect operations (Scope 1, 2 & 3). The company constructs its methodology in line with the Greenhouse Gas Protocol (GHG): A Corporate Accounting and Reporting Standard (Revised Edition) and Defra Environmental Reporting Guidelines: Including streamlined energy and carbon reporting guidance, 2021, the International Energy Agency's (IEA) CO2 Emissions from Fuel Combustion and The Greenhouse Gas Protocol: Scope 2 Guidance. More information can be found in the SES CDP Report (Sections C2, C3, C4 and C5). |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 305-1 | Direct (Scope 1) GHG emissions | |
| GRI 305-1-a | The reporting organization shall report the following information: a. Gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent. |
See the SES CDP Report (Section Scope 1 emissions) |
| GRI 305-1-b | Gases included in the calculation; whether CO2, CH4 , N2O, HFCs, PFCs, SF6, NF3, or all. | |
| GRI 305-1-c | Biogenic CO2 emissions in metric tons of CO2 equivalent. | |
| GRI 305-1-d | Base year for the calculation, if applicable, including: i. the rationale for choosing it; ii. emissions in the base year; the context for any significant changes in emissions that triggered recalculations of base year emissions. |
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| GRI 305-1-e | Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source. | |
| GRI 305-1-f | Consolidation approach for emissions; whether equity share, financial control, or operational control. | |
| GRI 305-1-g | Standards, methodologies, assumptions, and/or calculation tools used | |
| GRI 305-2 | Energy indirect (Scope 2) GHG emissions | |
| GRI 305-2-a | The reporting organization shall report the following information: Compilation requirements REQUIREMENTS Gross location-based energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent. | See the SES CDP Report (Section Scope 2 emissions) |
| GRI 305-2-b | If applicable, gross market-based energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent. | |
| GRI 305-2-c | If available, the gases included in the calculation; whether CO, CH, NO, HFCs, PFCs, SF, NF, or all. | |
| GRI 305-2-d | Base year for the calculation, if applicable, including: i. the rationale for choosing it; ii. emissions in the base year; the context for any significant changes in emissions that triggered recalculations of base year emissions. |
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| GRI 305-2-e | Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source. | |
| GRI 305-2-f | Consolidation approach for emissions; whether equity share, financial control, or operational control. | |
| GRI 305-2-g | Standards, methodologies, assumptions, and/or calculation tools used | |
| GRI 305-3 | Other indirect (Scope 3) GHG emissions | |
| GRI 305-3-a | The reporting organization shall report the following information: a. Gross other indirect (Scope 3) GHG emissions in metric tons of CO2 equivalent. |
See the SES CDP Report (Section Scope 3 emissions) |
| GRI 305-3-b | if available, the gases included in the calculation; whether CO, CH, NO, HFCs, PFCs, SF, NF, or all. | |
| GRI 305-3-c | Biogenic CO2 emissions in metric tons of CO2 equivalent. | |
| GRI 305-3-d | Other indirect (Scope 3) GHG emissions categories and activities included in the calculation. | |
| GRI 305-3-e | Base year for the calculation, if applicable, including: i. the rationale for choosing it; ii. emissions in the base year; the context for any significant changes in emissions that triggered recalculations of base year emissions. |
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| GRI 305-3-f | Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source. | |
| GRI 305-3-g | Standards, methodologies, assumptions, and/or calculation tools used | |
| GRI 305-4 | GHG emissions intensity | |
| GRI 305-4-a | The reporting organization shall report the following information: a. GHG emissions intensity ratio for the organization. |
See the SES CDP Report (Section C6.10) for the yearly breakdown of GHG intensity figures |
| GRI 305-4-b | Organization-specific metric (the denominator) chosen to calculate the ratio. | |
| GRI 305-4-c | Types of GHG emissions included in the intensity ratio; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3). | |
| GRI 305-4-d | Gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all. | |
| GRI 305-5 | Reduction of GHG emissions | |
| GRI 305-5-a | The reporting organization shall report the following information: GHG emissions reduced as a direct result of reduction initiatives, in metric tons of CO2 equivalent. |
SES calculates total emissions in terms of CO2. Annual CO2 emission reductions can be found in the SES Annual Report ESG section, Climate Action |
| GRI 305-5-b | Gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all. | |
| GRI 305-5-c | Base year or baseline, including the rationale for choosing it | |
| GRI 305-5-d | Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3). | |
| GRI 305-5-e | Standards, methodologies, assumptions, and/or calculation tools used. | |
| GRI 305-6 | Emissions of ozone-depleting substances (ODS) | |
| GRI 305-6-a | The reporting organization shall report the following information: Production, imports, and exports of ODS in metric tons of CFC-11 (trichlorofluoromethane) equivalent. |
SES does not collect emissions data in terms of ODS |
| GRI 305-6-b | Substances included in the calculation. | |
| GRI 305-6-c | Source of the emission factors used. | |
| GRI 305-6-d | Standards, methodologies, assumptions, and/or calculation tools used. | |
| GRI 305-7 | Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | |
| GRI 305-7-a | Significant air emissions, in kilograms or multiples, for each of the following: i.NOx ii. SOx iii. Persistent organic pollutants (POP) iv. Volatile organic compounds (VOC) v. Hazardous air pollutants (HAP) vi. Particulate matter (PM) vii. Other standard categories of air emissions identified in relevant regulations | SES collects CO2 data and not NOX and SOX data |
| GRI 305-7-b | Source of the emission factors used. | |
| GRI 305-7-c | Standards, methodologies, assumptions, and/or calculation tools used. |
Material issue - Waste
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES intends to systematically reduce waste across its direct footprint. The company ensures that it has a comprehensive waste policy in place that targets avoiding and reducing waste as well as increasing disposal and recycling in the areas of “Batteries, hydraulic fluids and electrical/electronic devices, building-site waste, glass, plastics, metals, organic waste (food residues, garden refuse, wood), paper/cardboard, and problematic items (e.g. chemicals/environmentally hazardous substances, oil/grease, flammable products, etc)” in line with international standards (ISO 140 42). SES currently collects information for the SES Headquarters in Luxembourg and annually reports to the Luxembourgish government. For its remarkable environmentally friendly waste handling, SES has been awarded with the Luxembourg SuperDrecksKescht (SDK) ecolabel 20 years in a row. For a more information on the company's waste prevention and waste management see the "Plan De Prevention et De Gestion Des Déchets 2020" report (in French). |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 306-1 | Waste generation and significant waste-related impacts | |
| GRI 306-1-a |
The reporting organization shall report the following information: For the organization’s significant actual and potential waste-related impacts, a description of: |
In accordance with GRI 306-1-a, SES has identified several significant waste-related impacts stemming from its operations and value chain. The production processes, such as equipment manufacturing, involve the creation of metal bodies and shelving racks, leading to metal waste. Food consumption activities in the organization's kitchen and canteen areas generate organic waste. The packaging process results in an accumulation of plastic and mixed material waste, while printing operations contribute to waste through the disposal of ink and toner cartridges. Battery usage, specifically the disposal of used alkaline batteries, also constitutes a notable waste stream. Furthermore, the organization's shipping and handling activities produce waste from wooden packaging materials. Technical installations result in electronic waste, including cables and computer materials. Demolition activities contribute to construction waste, including fiberglass wool and plasterboard. Document management processes, particularly the shredding of sensitive documents and hard drives, generate paper waste. Transport packaging activities lead to waste from treated wood and mixed plastics, while landscaping operations create organic waste from plant material. Office activities, including the disposal of household waste from office garbage cans and kitchenettes, and glass usage, particularly the disposal of used glass, add to the waste footprint. These waste streams are a direct result of the organization's internal activities, highlighting the need for effective waste management strategies to mitigate their environmental impact. The organization is committed to continuously monitoring and improving its waste management practices to reduce its ecological footprint. |
| GRI 306-2 | Management of significant waste related impacts | |
| GRI 306-2-a | The reporting organization shall report the following information: Actions, including circularity measures, taken to prevent waste generation in the organization’s own activities and upstream and downstream in its value chain, and to manage significant impacts from waste generated. |
In the ongoing commitment to sustainability, SES S.A. has continued to enhance its waste management strategies over the past year. Building on the foundation of reusing materials for shipments, the Central Delivery Point (CDP) department has further optimized its processes to minimize waste generation. The digital archiving initiative has seen a significant increase in adoption, leading to a substantial reduction in paper consumption. The controlled printing policy, established in 2018, remains a strong pillar in SES S.A.'s efforts to reduce environmental impact. The company has expanded its use of energy-efficient lighting and has further reduced the use of hazardous products by identifying greener alternatives. Waste sorting and reduction are now deeply ingrained in the company culture, with all employees actively participating in selective sorting initiatives. This has not only helped in reducing the volume of waste produced but also in raising awareness about the importance of waste management. Complementing these efforts, our commitment to the circular economy is demonstrated through our partnership with a recycling organisation. We donate furniture no longer needed but still in excellent condition, such as desks, cupboards, and chairs, for redistribution among NGOs and private individuals in Luxembourg. Furthermore, we have established an agreement with our furniture supplier to return old chairs, even those with missing or broken parts, for refurbishment and subsequent reuse within our organisation. This initiative not only extends the life cycle of our furniture but also supports sustainable practices. Additionally, we have undertaken a significant step by replacing all plastic waste bins throughout the organisation with recycling stations, further reducing our environmental footprint and reinforcing our dedication to responsible waste management. Collaboration with government-approved waste transport and treatment companies continues to be a key aspect of SES S.A.'s waste management policy. The waste management training provided to CDP staff has been updated to include the latest best practices, ensuring that the team is well-equipped to handle waste responsibly. The labelling of waste collection containers has been refined for greater clarity, facilitating even more efficient sorting and recycling processes. Through these concerted efforts, SES S.A. reaffirms its dedication to environmental stewardship and the principles of the circular economy. |
| GRI 306-2-b | If the waste generated by the organization in its own activities is managed by a third party, a description of the processes used to determine whether the third party manages the waste in line with contractual or legislative obligations. | SES continues to delegate waste management to third-party companies that adheres strictly to the environmental laws mandated by the Luxembourgish Government. The cornerstone of this compliance is the amended law of March 21, 2012, on waste management. The law's Article 1 has been revised to emphasize the importance of protecting the environment and human health. It outlines the commitment to preventing or minimizing waste production, mitigating the adverse effects of waste, and enhancing resource use efficiency. These measures are crucial for fostering a circular economy and ensuring the long-term competitiveness of businesses. Our partners’ operations are in full alignment with these provisions, ensuring that SES's waste management processes not only meet but exceed the required legislative standards. |
| GRI 306-2-c | The processes used to collect and monitor waste-related data. | In the ongoing commitment to sustainable waste management, the GRI 306-2-c standard has been meticulously adhered to, with the implementation of a comprehensive waste management monitoring register. This register, diligently maintained by the site waste manager, chronicles the removal dates, quantities, and details of the companies engaged in the transport and recovery processes. Each instance of waste removal is meticulously documented in a balance sheet, which not only serves as a critical component for the annual audit conducted by the SupeDrecksKescht (SDK) auditors, but also forms the foundation for the preparation of the PPGD. To provide a clear perspective on waste management trends, comparative waste balances from the preceding three years are compiled, offering a panoramic view of waste fluctuations. This systematic approach, encapsulating a condensed version of all collected waste fractions, aligns with the SDK's recommendations and offers a more holistic understanding of waste management practices. The evolution of these practices from the previous year to the current one reflects a continuous enhancement in tracking and reducing waste, thereby contributing to the overarching goal of environmental stewardship. |
| GRI 306-3 | Waste generated | |
| GRI 306-3-a | The reporting organization shall report the following information: Total weight of waste generated in metric tons, and a breakdown of this total by composition of the waste. | This data is currently not available, but we are on the process to establish mechanisms to include this information for the coming years. |
| GRI 306-3-b | Contextual information necessary to understand the data and how the data has been compiled. | For the breakdown of waste type, see the "Plan De Prevention et De Gestion Des Déchets 2020" report (in French) |
| GRI 306-4 | Waste diverted from disposal | |
| GRI 306-4-a | The reporting organization shall report the following information: Total weight of waste diverted from disposal in metric tons, and a breakdown of this total by composition of the waste. | Total weight of waste diverted from disposal (HQ): 136.130,80 kg |
| GRI 306-4-b | Total weight of hazardous waste diverted from disposal in metric tons, and a breakdown of this total by the following recovery operations: i. Preparation for reuse; ii. Recycling; iii. Other recovery operations. | Total weight of hazardous waste diverted from disposal (HQ): 36.409,8 kg |
| GRI 306-4-c | Total weight of non-hazardous waste diverted from disposal in metric tons, and a breakdown of this total by the following recovery operations: i. Preparation for reuse; ii. Recycling; iii. Other recovery operations | Total weight of non-hazardous waste diverted from disposal (HQ): 99.721,00 kg |
| GRI 306-4-d | For each recovery operation listed in Disclosures 306-4-b and 306-4-c, a breakdown of the total weight in metric tons of hazardous waste and of non-hazardous waste diverted from disposal: i. onsite; ii. Offsite | In the ongoing commitment to environmental stewardship and transparency, the update for this year's GRI 306-4-d disclosure reflects a continued focus on waste management and recovery operations. As of this year, we have maintained a detailed breakdown of hazardous and non-hazardous waste diverted from disposal. It is important to note that the data currently encompasses only the headquarters' operations. However, significant strides have been made in the process of establishing robust mechanisms to integrate and report data from all facilities. This expansion of reporting capabilities is expected to provide a more comprehensive view of the organization's waste management practices in the coming years, aligning with our core values of sustainability and accountability. |
| GRI 306-4-e | Contextual information necessary to understand the data and how the data has been compiled. | The current data available is only for the headquarters, but we are on the process to establish mechanisms to include this information from other facilities for the coming years. |
| GRI 306-5 | Waste directed to disposal | |
| GRI 306-5-a | The reporting organization shall report the following information: Total weight of waste directed to disposal in metric tons, and a breakdown of this total by composition of the waste. | Due to the outsourcing of our waste management, this data is not currently being collected. We are engaging with our suppliers to collect this data in the coming years. |
| GRI 306-5-b | Total weight of hazardous waste directed to disposal in metric tons, and a breakdown of this total by the following disposal operations: i. Incineration (with energy recovery); ii. Incineration (without energy recovery); iii. Landfilling; iv. Other disposal operations. | |
| GRI 306-5-c | Total weight of non-hazardous waste directed to disposal in metric tons, and a breakdown of this total by the following disposal operations: i. Incineration (with energy recovery); ii. Incineration (without energy recovery); iii. Landfilling; iv. Other disposal operations. | |
| GRI 306-5-d | For each disposal operation listed in Disclosures 306-5-b and 306-5-c, a breakdown of the total weight in metric tons of hazardous waste and of non-hazardous waste directed to disposal: i. onsite; ii. offsite | |
| GRI 306-5-e | Contextual information necessary to understand the data and how the data has been compiled. |
Material issue - Transparent supply chain management
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | More and more stakeholders request information on SES CSR engagement with its suppliers. SES responds to these requests through developing a comprehensive supplier environmental assessment framework that enables the company to conduct effective supplier scanning and monitoring using environmental compliance criteria which will be effective 2022 onwards. SES works closely with EcoAct (an international climate consultancy and project developer) to construct its supplier environmental assessment framework. |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). |
Material issue - Supplier environmental Assessment
| GRI 308-1 | New suppliers that were screened using environmental criteria | |
| GRI 414-1-a | the reporting organization shall report the following information: a. Percentage of new suppliers that were screened using environmental criteria. |
SES is building our supplier sustainability program to include this element and will report on this in the coming years. |
| GRI 414-2 | Negative social impacts in the supply chain and actions taken | |
| GRI 414-2-a | the reporting organization shall report the following information: a. Number of suppliers assessed for environmental impacts. |
SES is building our supplier sustainability program to include this element and will report on this in the coming years. |
| GRI 414-2-b | Number of suppliers identified as having significant actual and potential negative environmental impacts. | |
| GRI 414-2-c | Significant actual and potential negative environmental impacts identified in the supply chain. | |
| GRI 414-2-d | Percentage of suppliers identified as having significant actual and potential negative environmental impacts with which improvements were agreed upon as a result of assessment. | |
| GRI 414-2-e | Percentage of suppliers identified as having significant actual and potential negative environmental impacts with which relationships were terminated as a result of assessment, and why. |
Material issue - Supplier Social Assessment
| GRI 414-1 | New suppliers that were screened using social criteria | |
| GRI 414-1-a | the reporting organization shall report the following information: a. Percentage of new suppliers that were screened using social criteria. |
SES is building our supplier sustainability program to include this element and will report on this in the coming years. |
| GRI 414-2 | Negative social impacts in the supply chain and actions taken | |
| GRI 414-2-a | the reporting organization shall report the following information: a. Number of suppliers assessed for social impacts. |
SES is building our supplier sustainability program to include this element and will report on this in the coming years. |
| GRI 414-2-b | Number of suppliers identified as having significant actual and potential negative social impacts. | |
| GRI 414-2-c | Significant actual and potential negative social impacts identified in the supply chain. | |
| GRI 414-2-d | Percentage of suppliers identified as having significant actual and potential negative social impacts with which improvements were agreed upon as a result of assessment. | |
| GRI 414-2-e | Percentage of suppliers identified as having significant actual and potential negative social impacts with which relationships were terminated as a result of assessment, and why. |
Material issue - Employee recruitment, development & engagement
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES reinforces its commitment towards the wellbeing of all its employees through multidimensional employee-centered initiatives. The company benchmarks its total compensation against local practices of other global organisations centering the ICT and Space and Aeronautical industries as a reference point including annual base pay, bonus linked to individual, departmental and group financial targets, benefits aligned with local practices as well as long-term incentives to position the company as a global employer of choice. SES deploys the latest IT solutions to tackle the problems that arose with COVID and accommodates employee demand on working from home through regular updates in its work policies. SES offers healthcare coverage for all employees in all locations without discrimination and ensures that all employees, across all locations, are offered at least a minimum level of parental leave based on the country's regulatory policies. For more information please see the "SES Annual Report 2023, ESG report, Employee matters,” |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). |
Material issue - Employees
| GRI 2-7 | Employees | |
| GRI 2-7-a | report the total number of employees, and a breakdown of this total by gender and by region; | Annual Report ESG Section, Diversity and Inclusion section |
| GRI 2-7-b | report the total number of: i. permanent employees, and a breakdown by gender and by region; ii. temporary employees, and a breakdown by gender and by region; iii. non-guaranteed hours employees, and a breakdown by gender and by region; iv. full-time employees, and a breakdown by gender and by region; v. part-time employees, and a breakdown by gender and by region; |
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| GRI 2-7-c | describe the methodologies and assumptions used to compile the data, including whether the numbers are reported: i. in head count, full-time equivalent (FTE), or using another methodology; at the end of the reporting period, as an average across the reporting period, or using another methodology; | |
| GRI 2-7-d | report contextual information necessary to understand the data reported under 2-7-a and 2-7-b; | |
| GRI 2-7-e | Describe significant fluctuations in the number of employees during the reporting period and between reporting periods. | |
| GRI 2-8 | Workers who are not employees | |
| GRI 2-8-a | report the total number of workers who are not employees and whose work is controlled by the organization and describe: the most common types of worker and their contractual relationship with the organization; i. ii. the type of work they perform; | This data is currently not collected, but we are in the process to establish mechanisms to include this information for the coming years. |
| GRI 2-8-b | describe the methodologies and assumptions used to compile the data, including whether the number of workers who are not employees is reported: i. in head count, full-time equivalent (FTE), or using another methodology; at the end of the reporting period, as an average across the reporting period, or using another methodology; |
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| GRI 2-8-c | describe significant fluctuations in the number of workers who are not employees during the reporting period and between reporting periods. | |
| GRI 401-1 | New employee hires and employee turnover | |
| GRI 401-1-a | The reporting organization shall report the following information: Total number and rate of new employee hires during the reporting period, by age group, gender and region. |
Annual Report ESG Section, Diversity and Inclusion section |
| GRI 401-1-b | Total number and rate of employee turnover during the reporting period, by age group, gender and region. | |
| GRI 401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees | |
| GRI 401-2 -a | The reporting organization shall report the following information: Benefits which are standard for full-time employees of the organization but are not provided to temporary or part-time employees, by significant locations of operation. These include, as a minimum: i. life insurance; ii. health care; iii. disability and invalidity coverage; iv. parental leave; v. retirement provision; vi. stock ownership; vii. others. | SES is a global company offering different types of employment contracts for different duration (unlimited vs limited) and/or working hours (full time vs part time). Our significant locations of operations include countries with more than 100 employees and main operating locations are: USA, Luxembourg, the Netherlands, Germany and Israel. In principle, regardless of their employment term or location, all employees are offered the same benefit package. Nevertheless, exceptions for certain benefits may apply, either as a result of company policy for those with an employment agreement/contract of 6 months or less and/or if local practice or legislation requires deviation from the standard benefit package. Benefits for all employees include: Insurance (life, medical, dental, accidental, short/long term disability), Retirement benefits, and Paid time off (vacation, parental, bereavement, sick, holidays and giving back/volunteer days). |
| GRI 401-2 -b | The definition used for ‘significant locations of operation’. | |
| GRI 401-3 | Parental leave | |
| GRI 401-3-a | The reporting organization shall report the following information: a. Total number of employees that were entitled to parental leave, by gender. |
SES provides a global parental leave policy of 12 weeks paid leave for maternity and adoption, 2 weeks paternity/partner leave and 2 weeks for fostering a child. In cases where local laws require more leave, local legislation prevails. Total number of employees that were entitled to leave, by gender- 2203 total (546 women and 1657men) |
| GRI 401-3-b | Total number of employees that took parental leave, by gender. | Total number of employees that took parental leave, by gender- data is only available for our Luxembourg office, 16 men and 6 women. |
| GRI 401-3-c | Total number of employees that returned to work in the reporting period after parental leave ended, by gender. | Total number of employees that returned to work in the reporting period after parental leave ended, by gender 20 in total (8 women and 12 men) - return rate of 95% (1 resignation after end of parental leave). |
| GRI 401-3-d | Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work, by gender | Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work, by gender. – 20 (9 women; 11 men), still employed 12 months after: 18 (8 women, 10 men). |
| GRI 401-3-e | Return to work and retention rates of employees that took parental leave, by gender | Return to work and retention rates of employees that took parental leave, by gender – Return overall 95%, 100% for men and 89% for women (1 resignation after end of parental leave); Retention overall 90%; Women 89% and men 91%. |
Material issue - Training and Education
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES uses APR tool to assess employee performance enabling managers to make more accurate decisions on promotion, succession, compensation and employee evaluation. SES aims to drive employee development and engagement, align employee’s work with business objectives and hold employees accountable through continuous monitoring and feedback loops. Upon employee performance evaluation, SES sets critical areas of improvement and structures its learning and development initiatives accordingly. SES provides employee development programs under four categories: ESI, Mandatory training (anti-harassment, code of conduct, IT security), People Manager sessions, and Specialty training (VSAT, Satellite Communications, Antenna systems, SES-17, etc.).In 2023 SES has updated and offered the SDG-ESG training workshop, initially launched in 2022. The training is aimed at increasing employee engagement on sustainability matters and upskilling its employees on UN SDGs and ESG principles. |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 404-1 | Average hours of training per year per employee | |
| GRI 404-1-a | the reporting organization shall report the following information: Average hours of training that the organization’s employees have undertaken during the reporting period, by: i. gender; ii. employee category. |
SES Annual Report , ESG Section, Training and education |
| GRI 404-2 | Programs for upgrading employee skills and transition assistance programs | |
| GRI 404-2-a | The reporting organization shall report the following information: Type and scope of programs implemented and assistance provided to upgrade employee skills |
SES Annual Report , ESG Section, Training and education |
| GRI 404-2-b | Transition assistance programs provided to facilitate continued employability and the management of career endings resulting from retirement or termination of employment. | SES Annual Report , ESG Section, Training and education |
| GRI 404-3 | Percentage of employees receiving regular performance and career development reviews | |
| GRI 404-3-a | The reporting organization shall report the following information: Percentage of total employees by gender and by employee category who received a regular performance and career development review during the reporting period. |
SES Annual Report , ESG Section, Training and education |
Material issue - Diversity and Equal Opportunities
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES Annual Report, ESG Section, Diversity & Inclusion section |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 405-1 | Diversity of governance bodies and employees | |
| GRI 405-1-a | The reporting organization shall report the following information: Percentage of individuals within the organization’s governance bodies in each of the following diversity categories: i. Gender; ii. Age group: under 30 years old, 30-50 years old, over 50 years old; Other indicators of diversity where relevant (such as minority or vulnerable groups). |
SES Annual Report, ESG Section, Diversity & Inclusion section |
| GRI 405-1-b | Percentage of employees per employee category in each of the following diversity categories: i. Gender; ii. Age group: under 30 years old, 30-50 years old, over 50 years old; Other indicators of diversity where relevant (such as minority or vulnerable groups). |
SES Annual Report, ESG Section, Diversity & Inclusion section |
| GRI 405-2 | Ratio of basic salary and remuneration of women to men | |
| GRI 405-2-a | The reporting organization shall report the following information: Ratio of the basic salary and remuneration of women to men for each employee category, by significant locations of operation | Confidential information |
| GRI 405-2-b | The definition used for ‘significant locations of operation’ | Confidential information |
Material issue - Discrimination
| GRI 406-1 | Incidents of discrimination and corrective actions taken | |
| GRI 406-1-a | The reporting organization shall report the following information: a. Total number of incidents of discrimination during the reporting period. |
Confidential information |
Material issue - Occupational Health and Safety
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES commits its support to its employees’ well-being and safety in and outside of the workplace. SES ensures health and safety through: risk identification, assessment, and monitoring; health and safety trainings; on-site and off-site regulation and supervision; and health and well-being initiatives. The company complies with the ISO45001 principles and works towards developing this system. The details of SES occupational health and safety policies are provided under management approach and topic-specific disclosures. |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 403-1 | Occupational health and safety management system | |
| GRI 403-1 -a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: A statement of whether an occupational health and safety management system has been implemented, including whether: the system has been implemented because of legal requirements and, if so, a list of the requirements; i. the system has been implemented based on recognized risk management and/or management system standards/guidelines and, if so, a list of the standards/guidelines. |
SES is developing a global framework for OHS following ISO45001. The company has put in place different risk assessments based on the local regulations of its sites. Regulatory watch and legal compliance are monitored and defined based on the different sites. |
| GRI 403-1 -b | A description of the scope of workers, activities, and workplaces covered by the occupational health and safety management system, and an explanation of whether and, if so, why any workers, activities, or workplaces are not covered. | All personnel working at SES is covered by this framework |
| GRI 403-2 | Hazard identification, risk assessment, and incident investigation | |
| GRI 403-2-a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: A description of the processes used to identify work-related hazards and assess risks on a routine and non-routine basis, and to apply the hierarchy of controls in order to eliminate hazards and minimize risks, including: how the organization ensures the quality of these processes, including the competency of persons who carry them out; i. how the results of these processes are used to evaluate and continually improve the occupational health and safety management system. |
Risks are identified based on workplaces description. I.e. all workers are classified by human capital according to specific classes. Depending on the class the job position fits in, different risks are assigned. Based on that dedicated trainings, personnel protective devices and medical checks are initiated. Risk Assessment is also performed based on tasks and infrastructure as per local regulation. The assessors are qualified and trained. Trainings and qualifications are kept up to date with new courses based on the local requirements. |
| GRI 403-2-b | A description of the processes for workers to report work-related hazards and hazardous situations, and an explanation of how workers are protected against reprisals. | b- Reporting an hazard can be done by: contacting the personnel delegation representative, the safety officer, the line manager, the project manager. risk awareness courses are provided by SES. |
| GRI 403-2-c | A description of the policies and processes for workers to remove themselves from work situations that they believe could cause injury or ill health, and an explanation of how workers are protected against reprisals. | c- For activities inside SES offices/sites: employees can report as per point b. For activities on external sites (not owned by SES) SES personnel is trained as Supervisors (e.g. according to IOSH/OSHA courses) and can stop the works in case of risk. |
| GRI 403-2-d | A description of the processes used to investigate work-related incidents, including the processes to identify hazards and assess risks relating to the incidents, to determine corrective actions using the hierarchy of controls, and to determine improvements needed in the occupational health and safety management system. | Dedicated incident investigation procedure is in place covering all these aspects. In addition to that, specific procedures are developed for critical SES programmes. |
| GRI 403-3 | Occupational health services | |
| GRI 403-3-a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: REQUIREMENTS A description of the occupational health services’ functions that contribute to the identification and elimination of hazards and minimization of risks, and an explanation of how the organization ensures the quality of these services and facilitates workers’ access to them. |
The global OHS system dictates the basic principles of SES OHS. Then the principles are implemented locally following the national requirements. Indicators are currently being developed following VisionZero initiative to make sure performances can be assessed and improved whenever required |
| GRI 403-4 | Worker participation, consultation, and communication on occupational health and safety | |
| GRI 403-4-a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: A description of the processes for worker participation and consultation in the development, implementation, and evaluation of the occupational health and safety management system, and for providing access to and communicating relevant information on occupational health and safety to workers. |
Information about OHS is provided via intranet or email. Workers are consulted either for specific projects/services they are involved, or more in general by discussing with the safety delegates (if this is foreseen as a role in the country) |
| GRI 403-4-b | Where formal joint management-worker health and safety committees exist, a description of their responsibilities, meeting frequency, decision-making authority, and whether and, if so, why any workers are not represented by these committees. | Safety delegates part of personnel delegation (if foreseen by the law) are informed by local site managers/safety officers. Dialogue between personnel delegations around the world and SES follows the different local legislations |
| GRI 403-5 | Worker training on occupational health and safety | |
| GRI 403-5-a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: A description of any occupational health and safety training provided to workers, including generic training as well as training on specific work-related hazards, hazardous activities, or hazardous situations. |
Working at heights, working with RF equipment, working near electrical installations, first aid, lifting heavy weights. General OHS training is also provided depending on the location. |
| GRI 403-6 | Promotion of worker health | |
| GRI 403-6-a | The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization: An explanation of how the organization facilitates workers’ access to non-occupational medical and healthcare services, and the scope of access provided. | This is done by Human Capital and follows local regulations. SES doesn't receive any personal health data but only the information relevant for the correct employment of the employee (e.g. if colleague cannot work near Electromagnetic fields, SES just receives the notification from the doctor but not the details about the medical reasons. SES will then assign tasks to the worker accordingly) |
| GRI 403-6-b | A description of any voluntary health promotion services and programs offered to workers to address major non-work-related health risks, including the specific health risks addressed, and how the organization facilitates workers’ access to these services and programs. | SES HC offers several free services to promote wellbeing, health at workplace and also at home. These programmes are not mandatory but offered to those interested. No data is stored/collected by SES. |
| GRI 403-7 | Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | |
| GRI 403-7-a | The reporting organization shall report the following information: A description of the organization’s approach to preventing or mitigating significant negative occupational health and safety impacts that are directly linked to its operations, products, or services by its business relationships, and the related hazards and risks. | SES doesn't work in contact with the public. All installations follow local regulations and do not allow any OHS negative impact. |
| GRI 403-8 | Workers covered by an occupational health and safety management system | |
| GRI 403-8-a | The reporting organization shall report the following information: If the organization has implemented an occupational health and safety management system based on legal requirements and/or recognized standards/guidelines: the number and percentage of all employees and workers who are not employees but whose work and/or workplace is controlled by the organization, who are covered by such a system; i. the number and percentage of all employees and workers who are not employees but whose work and/or workplace is controlled by the organization, who are covered by such a system that has been internally audited; ii. the number and percentage of all employees and workers who are not employees but whose work and/or workplace is controlled by the organization, who are covered by such a system that has been audited or certified by an external party. |
SES follows ISO45001 and is currently developing this system for its headquarters. Internal audits will be started in 2024 for achieving full ISO45001 certification at Betzdorf headquarters end of 2026. |
| GRI 403-8-b | Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded. | |
| GRI 403-8-c | Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used. | |
| GRI 403-9 | Work-related injuries | |
| GRI 403-9-a | The reporting organization shall report the following information: For all employees: i. The number and rate of fatalities as a result of work-related injury; ii The number and rate of high-consequence work-related injuries (excluding fatalities); iii. The number and rate of recordable work-related injuries; iv. The main types of work-related injury; v. The number of hours worked. |
15 accidents recorded for 2023 in Betzdorf. Only 4 of them happened on site. The rest is commuting accidents. No major accidents in 2023 and no fatalities. No work related injuries. |
| GRI 403-9-b | For all workers who are not employees but whose work and/or workplace is controlled by the organization: i. The number and rate of fatalities as a result of work-related injury; ii. The number and rate of high-consequence work-related injuries (excluding fatalities); iii. The number and rate of recordable work-related injuries; iv. The main types of work-related injury; v. The number of hours worked. |
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| GRI 403-9-c | The work-related hazards that pose a risk of high-consequence injury, including: i. how these hazards have been determined; which of these hazards have caused or contributed to high-consequence injuries during the reporting period; ii. actions taken or underway to eliminate these hazards and minimize risks using the hierarchy of controls. |
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| GRI 403-9-d | Any actions taken or underway to eliminate other work-related hazards and minimize risks using the hierarchy of controls. | |
| GRI 403-9-e | Whether the rates have been calculated based on 200,000 or 1,000,000 hours worked. | |
| GRI 403-9-f | Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded. | |
| GRI 403-9-g | Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used. | |
| GRI 403-10 | Work-related ill health | |
| GRI 403-10-a | The reporting organization shall report the following information: For all employees: i. The number of fatalities as a result of work-related ill health; ii. The number of cases of recordable work-related ill health; iii. The main types of work-related ill health. |
No chemical hazard is present for SES employee. REACH EU regulation could expose only customers or subcontractor to minor risks. Those are traced, assessed and communicated to the third parties as per regulation |
| GRI 403-10-b | For all workers who are not employees but whose work and/or workplace is controlled by the organization: i. The number of fatalities as a result of work-related ill health; ii. The number of cases of recordable work-related ill health; iii. The main types of work-related ill health. |
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| GRI 403-10-c | The work-related hazards that pose a risk of ill health, including: i. how these hazards have been determined; which of these hazards have caused or contributed to cases of ill health during the reporting period; ii. actions taken or underway to eliminate these hazards and minimize risks using the hierarchy of controls. |
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| GRI 403-10-d | Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded. | |
| GRI 403-10-e | Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used. |
Material issue - Local Community impact
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | In addition to narrowing the digital divide through connectivity solutions in the communities SES operates in, SES strongly promotes and encourages social initiatives and giving back opportunities that enhance living conditions for the local communities in number of ways. From fundraising through the Global Giving Initiative to increasing employee engagement through the giving back days, SES ensures that local community engagement and giving are embedded to its company culture. For more information, please see the "Social Matters" section of the "SES Annual Report 2023”. |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 413-1 | Operations with local community engagement, impact assessments, and development programs | |
| GRI 413-1-a | The reporting organization shall report the following information: REQUIREMENTS Percentage of operations with implemented local community engagement, impact assessments, and/or development programs, including the use of: social impact assessments, including gender impact assessments, based on participatory processes; i. ii. environmental impact assessments and ongoing monitoring; iii. public disclosure of results of environmental and social impact assessments; iv. local community development programs based on local communities’ needs; v. stakeholder engagement plans based on stakeholder mapping; broad based local community consultation committees and processes that include vulnerable groups; vi. works councils, occupational health and safety committees and other worker representation bodies to deal with impacts; vii. viii. formal local community grievance processes. | As part of developing the metrics for our ESG program we will be looking into impact assessments and development programs aligned with our business strategy and report on this in the future. |
| GRI 413-1-b | Operations with significant actual and potential negative impacts on local communities | As part of developing the metrics for our ESG program we will be looking into impact assessments and development programs aligned with our business strategy and report on this in the future. |
| GRI 413-2 | Operations with significant actual and potential negative impacts on local communities | |
| GRI 413-2-a | the reporting organization shall report the following information: Operations with significant actual and potential negative impacts on local communities, including: i. the location of the operations; ii. the significant actual and potential negative impacts of operations. |
As part of developing the metrics for our ESG program we will be looking into impact assessments and development programs aligned with our business strategy and report on this in the future. |
Material issue - Customer Privacy
| GRI 3-3 | Management of material topics | |
| GRI 3-3-a | For each material topic reported under Disclosure 3-2, the organization shall: describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights; | SES takes customer privacy as an important pillar for its cybersecurity strategy. The company ensures that its value chain has robust cybersecurity policies to avoid significant cyber risk. Therefore the company only partners with entities that match its security requirements and views cybersecurity as a shared responsibility. SES Data Management Framework is key to the company's security processes which supports the identification, classification, and appropriate handling of information combining ISO/IEC 27002 and NIST SP800-53 controls. For more information, see the "SES Cyber Security Planning Guide" and "Cyber Security Brochure" |
| GRI 3-3-b | report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships; | |
| GRI 3-3-c | describe its policies or commitments regarding the material topic; | |
| GRI 3-3-d | describe actions taken to manage the topic and related impacts, including: i. actions to prevent or mitigate potential negative impacts; ii. actions to address actual negative impacts, including actions to provide for or cooperate in their remediation; iii. actions to manage actual and potential positive impacts; | |
| GRI 3-3-e | describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e). | |
| GRI 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | |
| GRI 418-1-a | The reporting organization shall report the following information: Total number of substantiated complaints received concerning breaches of customer privacy, categorized by: i. complaints received from outside parties and substantiated by the organization; ii. complaints from regulatory bodies. |
Confidential information |
| GRI 418-1-b | Total number of identified leaks, thefts, or losses of customer data. | |
| GRI 418-1-c | if the organization has not identified any substantiated complaints, a brief statement of this fact is sufficient. |