Partners In Health

Telco & Enterprise


Working in 12 countries, Partners in Health (PIH) provides high-quality health care to people and communities devastated by poverty and disease. It has been working in partnership with impoverished communities and the Haitian Ministry of Health for more than 20 years.

Communications services became crucial following the devastating January 12, 2010, earthquake, when SES donated extra satellite bandwidth after most of the terrestrial networks were knocked out. In the wake of the disaster, PIH upgraded its full-time dedicated satellite capacity to connect its medical teams across central Haiti and in the shattered capital city of Port-au-Prince. Satellite services were also an essential part of PIH’s flagship contribution to rebuilding Haiti’s public health care and medical education systems – a 320-bed national referral and teaching hospital that opened in 2012 in Mirebalais, 35 miles north of Port-au-Prince.

Partners in Health uses satellite communications services from SES to support its much-needed patient care at hospitals and clinics that serve a population of more than 1.4 million people in Haiti.

PIH uses SES’s managed services from two satellites, AMC-6 and NSS-806. The bandwidth helps PIH deliver the best possible patient care at the medical centres it operates in partnership with the Haitian Ministry of Public Health and Population. The SES satellite capacity enables PIH’s health professionals to use an innovative, web-based Electronic Medical Records system to monitor patients and a network of several thousand community health workers, and to track pharmaceutical stocks and needs at more than a dozen Haitian medical facilities. The satellite services are also used to share research and treatment regimens with PIH colleagues and partners throughout Haiti and at other sites around the world, including Harvard Medical School and Brigham & Women’s Hospital in Boston.

“SES satellites play an invaluable role in our Haitian health care operations,” says Andrew Marx, Director of Communications for PIH. “The connectivity allows our doctors, nurses and researchers to manage and improve patient care and to communicate effectively with colleagues stationed at our Boston headquarters and care sites across Haiti and the world.”